FAQ
Answers to common questions about natural coral & coral jewelry
Refund
Yes, refunds are accepted only if the product is damaged or incorrect upon delivery.
Customers must contact us within 48 hours of receiving the item with clear photos.
As coral is a natural and delicate gemstone, returns are accepted only in unused condition.
Customized or altered jewelry is non-refundable.
Return shipping costs are the responsibility of the buyer unless the item received is damaged or incorrect.
Delivery
Yes, AQSA EXPORTS ships worldwide.
All orders are securely packed and shipped via trusted courier partners.
Processing time is 2–5 business days.
International delivery usually takes 7–15 business days depending on destination.
Yes, once your order is shipped, a tracking number will be shared via email or WhatsApp.
FAQ
Select your product → Add to cart → Checkout securely →
You will receive order confirmation by email & WhatsApp.
Click on “Order Tracking” in footer, enter your Order ID & Billing Email.
Yes, all our gemstones are 100% natural, untreated, and ethically sourced.
Shipping & Returns
Yes, AQSA EXPORTS ships worldwide.
All orders are carefully packed and shipped through trusted courier partners to ensure safe delivery.
Order processing time is 2–5 business days.
International delivery usually takes 7–15 business days, depending on the destination country.
Returns are accepted only if the item received is damaged or incorrect.
Customers must contact us within 48 hours of delivery with clear photos for support.
Payment
We accept secure online payments through credit cards, debit cards, and other trusted payment gateways available at checkout.
Yes. All payments on AQSA EXPORTS are processed through secure and encrypted payment systems to protect customer information.
Customs duties, taxes, or import charges (if applicable) are the responsibility of the buyer and may vary by country.
Amazing Value Every Day
Items prices that fit your budget
Successful Customer Service
We work with a focus on 100% customer satisfaction.
All Payment Methods
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