AQSA EXPORTS | Since 1990
🌍 Shipping Policy
At AQSA EXPORTS, we carefully ship authentic natural coral gemstones and coral jewelry to customers worldwide. Each order is securely packed to ensure safe delivery.
✔ Shipping Coverage
We ship worldwide
Orders are dispatched via trusted courier partners
⏱ Processing Time
Order processing time: 2–5 business days
Each item is carefully inspected and packed before dispatch
🚚 Delivery Time
International delivery usually takes 7–15 business days
Delivery time may vary depending on destination country and customs clearance
📦 Packaging
All coral items are packed with extra protection
Natural coral is delicate and handled with special care
🔎 Order Tracking
Once shipped, a tracking number is shared via email or WhatsApp

🔄 Returns & Refund Policy
Due to the natural and delicate nature of coral, we follow a careful return policy.
✔ Returns Accepted Only If:
Item received is damaged
Item received is incorrect
❌ Returns Not Accepted If:
Item is used or altered
Damage caused after delivery
Customized or made-to-order items
⏰ Return Request Time
Customers must contact us within 48 hours of delivery
Clear photos/videos are required for verification
💰 Refund Process
Approved refunds are processed after inspection
Refunds are issued to the original payment method

⚠ Customs & Duties
Customs duties, taxes, or import charges (if applicable) are not included
These charges are the buyer’s responsibility and vary by country

💎 Important Note About Natural Coral
Natural coral may show:
Small pores
Natural lines
Color variations
These are signs of authenticity, not defects.

🤝 Our Commitment
With over 30 years of experience, AQSA EXPORTS is committed to authenticity, quality, and customer trust.